Comprehensive testing in the sandbox environment is essential before promoting your integration to production. This section outlines the testing approach and key scenarios to validate.

Important: All clients must complete sandbox testing before promoting their integration to production.

Testing Environment

Sandbox Access

Test Data Management

Use the Data Factory to generate realistic test data for production simulations including shipments, inbound shipment receipts, and more.

Core Testing Areas

1. SKU Synchronization Testing

2. Order Lifecycle Testing

1

Order Creation

Test various order scenarios:

  • Single item orders
  • Multi-item orders
  • Orders with special handling requirements
  • International orders with customs data
2

Ship Method Mapping

Validate all configured shipping methods:

  • Standard ground shipping
  • Express delivery options
  • International shipping services
  • Will-call pickups
3

VAS Tags

Test value-added services:

  • Gift wrapping
  • Custom packaging
  • Special handling instructions
4

Backorder Handling

If applicable to your business:

  • Partial inventory scenarios
  • Backorder creation and tracking
  • Backorder fulfillment workflows

3. Inbound Shipment Testing

4. Fulfillment Scenarios

Complete Fulfillment

Orders fulfilled exactly as requested

Split Fulfillment

Orders shipping in multiple packages

Short Fulfillment

Orders with insufficient inventory

5. Inventory Snapshot Testing

  • Real-time Updates: Verify inventory changes reflect immediately
  • Allocation Tracking: Test committed vs. available inventory
  • Multi-location: If applicable, test inventory across multiple warehouses

Data Synchronization Testing

Polling Method Testing

Test periodic polling of:

  • Order status updates
  • Shipment tracking information
  • Inventory level changes
  • Inbound receipt confirmations

Webhook Testing

  • Configure callback URLs
  • Test webhook authentication
  • Validate event payload formats

Use Data Factory for production simulations of shipments, inbound shipment receipts etc.